Common Sublimation Mug Printing Problems & How to Fix Them

Overview of common sublimation printing problems on white mugs with fixes

Sublimation printing on mugs is a great way to create high-quality, personalized products. But when issues arise—like faded colors, ghosting, or prints not transferring—it can be frustrating. This guide walks you through the most common sublimation mug printing problems and how to fix them fast.


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🎨 Fixing Faded or Dull Sublimation Prints

Causes: Incorrect temperature, time, low-quality ink, or uneven pressure during pressing.

Solutions:

Comparison of sublimation mugs with dull and vibrant prints

🌈 Correcting Off or Mismatched Colors

Causes: Incorrect color profiles or using poor-quality sublimation paper.

Solutions:

  • Calibrate your printer with the correct ICC profile for sublimation.
  • Use the right sublimation paper that’s compatible with your printer and ink.

👻 How to Prevent Ghosting or Double Images

Causes: Paper shifting during pressing or excessive pressure.

Solutions:

  • Secure transfer paper with heat-resistant tape using this Sublimation Mug Template.
  • Reduce pressure slightly to prevent ghosting on curved surfaces.
White sublimation mug showing ghosting print problem and how to fix it

💔 Stopping Cracks in Sublimation Prints

Cause: Cooling the mug too quickly (e.g., running under cold water).

Solution: Allow mugs to cool gradually using a fan or ambient air to prevent thermal shock.

🌀 Preventing Blurry Sublimation Prints

Cause: Sublimation process continues while the mug is still hot.

Solution: Use a fan to quickly but gradually stop sublimation and maintain print sharpness.

🖨️ Fixing Ink That Doesn’t Transfer to the Mug

Causes: Low heat settings or incompatible transfer paper.

Solutions:

  • Double-check your heat settings using a heat gun. Target range: 375–400°F for 3–5 minutes.
  • Only use high-quality, instant-dry sublimation paper.

⚙️ Removing Pizza Wheel or Dot Marks

Close-up of pizza wheel roller marks on sublimation paper with fix recommendations

Cause: Ink is still wet when printer rollers touch the paper.

Solutions:

  • Use instant-dry sublimation paper.
  • Disable bi-directional printing and enable quiet mode to slow print speed.
  • This issue is more common in converted inkjet printers.

🔥 Pro Tips for Better Sublimation Results

  • Invest in a true sublimation printer. These are designed for sublimation ink and come with auto-cleaning features.
  • Use manufacturer-recommended ink. While it may cost slightly more, it results in better color and longer-lasting prints.
  • Longevity Matters: A dedicated sublimation printer can last up to 5 years vs. 12–18 months for a converted inkjet.
  • Time is money: A reliable setup saves 1–2 hours weekly on troubleshooting.

📚 Bonus Sublimation Resources


❓ Still Need Help with Sublimation?

We’re here to help! Reach out to us at sid@mugsie.com and let us know what issue you're facing. We’ll help you troubleshoot and get back to printing awesome mugs. 😊