Shipping Policy

Everything you need to know about how we get your order to your door.

Simple Shipping Rates

ORDER	DELIVERY SERVICE	COST	ESTIMATED DELIVERY TIME
Over $50.00	Standard Shipping	FREE	3–5 Business Days
Under $50.00	Standard Shipping	$6.99	3–5 Business Days
All Orders	Expedited Shipping	$25.00*	2 Business Days

*Expedited shipping price shown as a placeholder — confirm your actual 2-day rate before publishing.

Shipping Policy

100% of orders are shipped within one business day. Orders placed over the weekend are dispatched on Mondays. We currently ship within the United States and to US territories only. For more on our products, visit our DTF transfers or sublimation mugs collection pages.

Delayed or Lost Orders

A parcel is considered lost after it has been in the postal system for 15 business days for US orders. We cannot take responsibility for delays caused by the courier. Although orders normally take much less than that, we are unable to dispatch a replacement until this period of time has elapsed.

Wrong or Incomplete Address

If your package is returned to us due to an incorrect or incomplete address, you must pay all delivery costs to re-deliver your order to a corrected address. We are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect.

We are always happy to help — please contact us if you have any questions or concerns.

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Specifications:

Set of 12 11OZ YELLOW Rim and Handle Sublimation Mugs - 100% Lead and Cadmium-Free
Each Mug comes with Individual Cardboard Gift Boxes
Double Polycoat Application for excellent heat press printing results
Perfect for creating photo mugs, promotions, gifts, personal keepsakes, and artwork showcasing
Built to withstand both hot and cold beverages
Dishwasher and microwave safe for convenience
Ready to decorate with non-toxic porcelain material

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